We operate solely as an e-commerce platform. This allows us to keep our product prices lower for our customers. However, we do have collaborations to house our furniture (only specific references). Do Whatsapp us to arrange an appointment to view it.

Alternatively, we can also provide real life photos from past customers. Do Whatsapp us to ask for it!

Currently, we only ship to Singapore, Malaysia and Australia.

The estimated lead time is 6-10 weeks from the date of order. Please note that this is an estimate and may be affected by factors like freight delays, adverse weather, global pandemics, or other unforeseen events.

The estimated lead time is 6-10 weeks from the date of order. Please note that this is an estimate and may be affected by factors like freight delays, adverse weather, global pandemics, or other unforeseen events.

We offer a one-to-one exchange for items with major manufacturer defects. We do not accept returns or exchanges if an item does not match your preferred style, color, or theme.

We accept payments via PayNow, iBanking, or credit card. We do not offer cash on delivery.

Full payment is required at the time of order placement unless we have agreed otherwise or you choose an installment option.

Since we work quickly to prepare your order as soon as possible, production begins almost immediately after purchase. Therefore, refunds/cancellations are not allowed unless the item(s) you purchased is not available.

All of our products come with a 6-year warranty that covers manufacturer defects only.

While most of our products come in standard sizes, materials, and colors, we offer customization options for select items. Do Whatsapp us for enquires.

Delivery & assembly fee is calculated at checkout for all items.

If your second order is placed within 14 days of the first, we can combine the delivery and assembly charges, as long as the second order doesn’t include large items such as bed frames or wardrobes. Both orders will be delivered in a single trip.

We offer free warehousing services for up to 6 months. However, you must inform our sales team of your desired approximate delivery date and confirm that you require warehouse storage after placing your order.

Yes, we do. The cost will be charged separately. You may inquire about this after the sale is completed.

Any changes to your delivery within 24 hours of the scheduled time may not be accepted, and delivery may be rescheduled for the next available date.

It is the customer’s responsibility to inform us about the accessibility of their home. If your item is larger than 200 cm in any dimension, please notify us so we can assess whether stairwell access is needed. For large items like sofas, TV consoles, and bookshelves, our team will charge accordingly based on the weight of the items , rates will start from $40.

Please note that actual products may differ slightly from the photos due to photo enhancement and screen display variations. As our products are crafted from natural materials such as solid wood, variations in color, shape, size, grain, and texture are to be expected. Natural characteristics including grains, cracks, and knots are inherent features of the material and are not considered defects. All products are made to order, and slight size variations of approximately ±1–4 cm may occur.

We will provide a delivery window 1-3 days before your delivery. As we serve different regions each day, we cannot guarantee a specific delivery date or time.

Yes, we deliver from Monday to Sunday between 3 pm and 9 pm. We do not deliver on public holidays. Please inform Customer Service 24 hours in advance if you need to reschedule.

Self-collection is available at our warehouse. However, for larger items, we recommend using third-party delivery services like Lalamove or Ninjavan, as they will need a van or lorry to transport the items.